Customer Service in a Digital Age

14 Sep 2016 in

A recent report sparked a debate in our offices: should you take notes by hand or on a device? Is there any value in writing anything by hand?

Budgeting for Online Reputation Management

19 Aug 2016 in

Lately here at iResponze® we’ve been talking about wish lists. It seems every celebration during this traditional wedding and graduation season warrants an online/in-store wish list, a registry of all the items a grad or young couple “needs.” Which led us to talk about how ideas of need, these wish lists, are really about the visions people are creating for how they want to live.