OUR CLIENT TESTIMONIALS
Don't take our word for it! Our success is driven by our social savvy clients who believe in engaging with social butterflies, and using the actionable insight to create a better customer experience.
These are just a few of our many satisfied customers.
"My experience with iResponze has been great! I understand the importance of responding to TripAdvisor and other social media reviews, but it can be a time-consuming and sometimes delicate situation. At first I was uneasy about how those delicate situations would be handled without my direct input. iResponze has done a great job answering even the most difficult reviews, and in the same tone of voice I would use. I totally trust the iResponze team to handle my social media interactions which allows me more time to focus on other areas of my business and peace of mind knowing that I am covered on the social media front."
Area General Manager, Greenville Marriott
"Fast and professional!"
Ana Zapata, General Manager
Courtyard Orlando Airport
"iResponze's team of professionals do a fantastic job! They respond quickly and engage with our guests in a wonderful way and with our hotel's personality. The time they save our operations team is time we spend ensuring our guests are relaxed, comfortable and feel at home. We value our partnership with them!"
Jamie Myrick, General Manager
Candlewood Suites Downtown-Mobile
"iResponze is not just a vendor, they are a partner. Their professionalism is unmatched and their services beat our expectations every single time."
Tyler Collum, Corporate Manager of Training
"Staff very helpful and the whole process went smoothly."
Nayan Patel, Manager
Travelodge Hollywood Sunset
"We consider iResponze an extension of our eCommerce team, assisting us with our online reputation managment. Our hotel staff ensures a great experience for our guests, and the iResponze team of hospitality industry experts extends this incredible experience online."
Shalini Ragbir, Director of E-Commerce
(formerly with Interstate Hotels & Resorts)
Courtyard New York Manhattan/Times Square
Courtyard New York Manhattan/Central Park
Residence Inn New York Manhattan/Times Square
Residence Inn New York Manhattan/Central Park
"Quick and effective, professional responses over multiple outlets. iResponze takes the worry out of managing our online reputation."
Nate Sullins, Director of Operations
Hyatt Regency Greenville
"Since we have been using the iResponze team ... our response rate has dramatically increased and our positioning on websites has created additional exposure and more loyalty from our customers."