WE RESPOND ON YOUR BEHALF
Our client promise is to monitor and respond to all guest reviews in all channels within 24-48 hours with an authentic and engaging voice. That promise is delivered by a team of hospitality-industry experts, aka social butterflies. Join other IHG® hotels and let iResponze help you increase brand loyalty, drive more positive reviews and ignite word-of-mouth marketing.
We're not usually ones to brag, BUT...since you asked...
"Since we have been using the iResponze team ... our response rate has dramatically increased and our positioning on websites has created additional exposure and more loyalty from our customers."
Linda Tierney, General Manager
The Westin Washington Dulles Airport
"iResponze is an invaluable partner for us. Their service is a huge time saver for me and their responses are tailored to how I communicate with impact to our guests."
Jerome Hopkins, General Manager
Holiday Inn, El Paso Airport
"Quick and effective, professional responses over multiple outlets. iResponze takes the worry out of managing our online reputation."