Join us for a free Lunch & Learn in Orlando
There's no denying that social media plays an essential role in your business. More than 2 billion people are active on social media and it's growing every day. Social networks play a critical role in decision making so hoteliers should no longer view a social media presence as optional.
So, how can you use social media and customer engagement practices to help you attract more guests? Rose Mentrie, Chief Innovation Officer, will present:
- Important industry trend and what major brands such as Marriott, Hilton & IHG are doing to compete against OTAs.
- Social media trends and engagement strategies to attract more travelers to your hotel.
- Research on how to use online reviews for business intelligence to improve operations.
Wednesday, June 13, 2018 11:30AM
Delta Hotels by Marriott Lake Buena Vista
12490 S Apopka Vineland Rd, Orlando, FL 32836
Thursday, June 14, 2018 11:30AM
Renaissance Orlando Airport
5445 Forbes Place, Orlando, FL 32812
11:30 a.m. | Networking & Registration
12:00 p.m. | Program & Lunch
RESERVE YOUR SPOT TODAY! SPACE IS LIMITED AT EACH LOCATION!
All attendees will receive a special offer!
Rose Mentrie is a visionary and hospitality industry maven who works with major hotel brands as well as independent hotels. Throughout her career, Rose has served in many leadership positions overseeing a multi-level Sales staff, eCommerce and Marketing staff, Revenue Management staff and Customer Contact center. She has a passion to stay informed of all trends impacting the hotel industry and has an incredible spirit to synthesize and share her insights. Rose has been a key presenter at many industry conferences.
iResponze® partners with hotels and restaurants to strengthen and expand their online brand presence by responding to guest reviews on their behalf, and by cultivating and engaging their social communities in conversation. This collaboration allows hotel staff to focus on what they do best: deliver exceptional guest experiences.