Our Webinars

Upcoming Webinars

Budget Season Insights for Hotels

Title: Industry Insights to Rock 2019 Budget Planning

We want to take away some of the stress of budget planning time by providing you with the latest Industry insights and tools for you to use to make decisions and provide proper back-up for presentations to your leadership team. Register for one of our live, informational webinars throughout August and September to hear the latest industry insights and marketing trends.  

September 20 at 1pm EDT


Marriott Review Responding June webinars

Title: Review Responding for Marriott Hotels

Learn more about how iResponze can help you in responding within 24 - 48 hours to guest reviews on respondable 3rd party travel review sites as well as Marriott Verified Reviews (MVRs) and Guest Satisfaction Surveys (GSS) feeding into the Marriott guestVoice system. We are the review response agency of record for Digital Services by Marriott. Our team has been working with Marriott for several years and provides authentic and unique responses to negative and positive reviews in the appropriate brand voice on behalf of Marriott Hotels globally.

September 12 at 2pm EDT



How to Attract More Guests Using Social Media

Title: How to Attract More Guests Using Social Media

Interested in increasing your hotel's visibility, driving traffic to your booking page and converting lookers into bookers? iResponze offers a team approach to engaging your guests on your Social Media channels. This collaboration frees up your hotel staff's time, so they can focus on what they do best - building lasting relationships with guests.

September 21 at 11am EDT




Responding to Reviews and Managing Social Media

Title: Responding to Guests Reviews and Social Media - Finding the Right Solution

Want to quickly learn more about our services as you plan next year’s budget? Join us for this no-obligation webinar. The hotel team will always own the guest relationship and customer care, but iResponze is equipped to handle the public forum of online guest reviews and social media to ensure the best public image. This partnership allows you and your staff to focus on what they do best – deliver exceptional guest experiences.

September 26 at 11am EDT



Responding to Reviews for Hotels webinar

Title: How Guests Use Reviews to Make Booking Choices

Want to see examples of how iResponze® can help you in responding within 24-48 hours to guest reviews on respondable 3rd party travel review sites? Your potential guests are using reviews to make choices. See how guests decide to book a hotel and other consumer insights. iResponze® partners with hotels and restaurants to strengthen and expand their online brand presence. We do this by responding to guest reviews on their behalf, and by cultivating and engaging their social communities in conversation. 

September 13 at 2pm EDT

September 14 at 11am EDT



Popular Past Webinars

Trends to Watch When Planning Your 2018 Hotel Budget

Trends to Watch When Planning Your 2018 Hotel Budget

Presented by Rose Mentrie, Chief Innovation Officer

iResponze looks at generational buying behaviors, OTA & brand market share, and results from Brand pilot to help hotels plan their 2018 budgets.

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how are the brands taking on OTAs and 3rd parties

How are Hotel Brands taking on OTAs & 3rd Parties?

Presented by Rose Mentrie, Chief Innovation Officer

This webinar covers what Marriott Hotels, Hilton and InterContinental Hotels Group (IHG®) have been busy Piloting in 2017 to help attain and retain more of its loyalty members in 2018. Also learn about how the Generational buying will continue to affect selling style.

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