WHAT DRIVES US
Our path along this journey is guided by our mission. It sets an expectation for our services and establishes our purpose as a company.
To innovate your social network and to improve your online customer satisfaction scores, ultimately leading to increased revenue
Free Your Time
To provide business owners and general managers the valuable time they need to focus on their day-to-day activities by responding to social media inquiries on their behalf
Big League Butterflies
To administer professional, engaging, real-time customer responses through the efforts of our friendly, efficient and attentive Social Media Butterflies (AKA Associates)
Meet the Team
ROSE MENTRIE Chief Innovation Officer
Rose loves traveling and exploring old cities around the world, relaxing near the water and beaches, and spending time with her family. Her passion is inspiring effective strategies for success, while delivering exceptional service and extraordinary results.
JILL ELLIS Global Client Success Director
Jill enjoys shaking up the landscape and never finds a goal too outrageous or a challenge too big. When she’s not helping her clients achieve their goals, she loves spending time with her family and managing her teenagers’ busy schedules.
JOSH CHRISTENSEN Client Development Director
Josh is an avid Florida Gators fan, enjoys traveling, and loves concerts and sporting events. He thrives on finding the right solutions for his clients and is committed to their success.
KAREN NICHOLS Marketing & Digital Media Director
Karen is a marketing strategist who gets things done. Her strength is in identifying needs and building programs to meet those needs. Karen enjoys spending time with family, hiking, traveling, yoga, and is an avid football fan.
SANDRA BAKER Client Relations Manager
Sandy enjoys gardening, sports, spending time with her family and friends, and giving back to others. She is dedicated to building strong relationships and ensuring excellent customer satisfaction.
DEEPAK KUMAR Client Engagement Manager
Deepak is an avid foodie and loves cooking and experimenting with new recipes. When he’s not cooking, he loves roaming and exploring nature. He loves hospitality and thrives on engaging social butterflies.
MARISA MONTANARO Client Development Manager
Marisa grew up in Italy and Belgium and is fluent in four languages. She loves gardening and spending time in the sun. Marisa brings a wealth of knowledge from her years in the hospitality industry to help build strong relationships with her client
HEATHER CARDONE Client Engagement Manager
Heather is happiest when she is near the water, on a beach or in a boat. She adores being a puppy foster parent, and loves working closely with clients to provide them with stellar service.
GILINA MCBRIDE Social Media Manager
Gilina is a life and style blogger and a lover of Instagram. Her strength is in social media strategy and creating engaging, eye-catching social media campaigns. When she is not on social media, she loves reading, traveling around the world, and cheering on the Tar Heels.
PEGGY RIZZO Client Development Manager
Peggy is a hospitality professional at heart, and her passion is ensuring new clients have a smooth and welcoming onboarding process. She loves traveling, enjoys trips to the beach, and aspires to learn something new every day.
BRADFORD GILLENS Client Development Manager
Bradford is a seasoned hospitality professional that’s been in the business for over 10 years. When he’s not spending time working diligently to provide clients the best option for their property and making sure their needs are met, he’s spending time with his family and traversing the country as a freelance sports writer.